Shop Confidently with our Returns & refund policy
We guarantee that your package will reach you safely and on time. If there are any problems during the transit of items you purchased, such as damage, loss, or delay, rest assured that we will do our best to solve the problems and provide the best solutions.
Returns & Refunds
30 Day Guarantee
If at anytime within 30 days of receiving your order, you are not completely satisfied with your order, we will offer you a full refund or replacement of your order!
Can I Return a Product I Purchased?
Yes, we accept returns within 30 days of purchase. Provided the items are unused, in their original condition, and accompanied by the receipt or proof of purchase. Please ensure the original packaging is intact.
How Do I Start a Return Process?
To initiate a return, simply contact our customer service on our contact page. We will guide you through the process and provide a return shipping label if applicable.
What If I Received a Damaged or Defective Product?
If your product arrives damaged or defective, please contact us asap of receiving your order. We will offer a replacement or a full refund, depending on your preference.
How Long Does It Take to Process a Refund?
As soon as receiving the returned product. The amount will be credited back to your original payment method. Please note that processing times may vary depending on your payment provider.
Do I Have to Pay for Return Shipping?
In most cases, the cost of return shipping is covered by the customer. However, if the return is due to an error on our part (e.g., wrong item sent or defective product), we will cover the return shipping costs.
What If I Lost My Receipt or Proof of Purchase?
If you’ve misplaced your receipt, please contact us with the details of your purchase (e.g., date, item, payment method) so we can assist in locating your order in our system.
Can I Cancel My Order and Get a Refund?
Orders can be cancelled for a full refund if the cancellation request is made before the product is shipped. If the item has already shipped, you may need to initiate a return upon receipt.